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We are looking for a Customer Support Specialist who will be responsible for assisting customers with inquiries related to Rudraksha products, orders, shipping, and spiritual recommendations. The role requires strong communication skills, patience, and the ability to handle a good number of customer queries across multiple platforms. Key Responsibilities: Customer Communication: Respond to customer inquiries via WhatsApp, email, phone calls, and website chat. Provide accurate information about Rudraksha beads, bracelets, malas, and spiritual items. Guide customers through the product selection and purchasing process (training will be provided). Order Support: Assist customers with order placement, payments, and checkout assistance. Track orders and provide updates regarding processing and shipping status. Handle returns, exchanges, and customer complaints professionally. CRM & System Management: Record customer interactions and order details in the CRM system. Maintain proper documentation for customer requests and follow-ups. Coordinate with internal teams to resolve customer issues efficiently. Customer Experience: Ensure timely responses and high customer satisfaction. Communicate with customers in a professional and empathetic manner. Build trust with customers seeking spiritual guidance related to Rudraksha. Other Specification Bachelor’s degree (completed or currently pursuing). 1+ year experience in customer support, sales support, or e-commerce support is preferred but not mandatory. Required Skills: Strong communication skills in English and Hindi. Good written communication for chat and email support. Basic knowledge of Rudraksha or willingness to learn spiritual concepts. Ability to handle multiple customer inquiries simultaneously. Familiarity with CRM tools or customer support systems (preferred). Basic data entry and spreadsheet skills. What We Offer: Opportunity to work with a global spiritual brand Learning exposure to Rudraksha and Vedic knowledge Friendly and supportive work environment Career growth opportunities Working Hours: Monday – Friday 9:00 AM – 6:00 PM (can be flexible too)

Marketing & Operations Assistant

Fit and Fine Nepal Pvt. Ltd.

Job Description We are looking for a motivated and responsible Marketing & Operations Assistant to join our team. This role is ideal for individuals who are energetic, willing to learn, and capable of handling both fieldwork and office responsibilities. Key Responsibilities Communicate with clients via calls, meetings, and follow-ups to support sales growth Visit ward/palika offices, schools, gym clubs, and other potential client locations Deliver, install, and demonstrate gym equipment to customers Assist in loading and unloading equipment when required Prepare and send quotations to clients Handle social media platforms and digital marketing activities Visit client sites for maintenance and service support Capture photos/videos and create content for marketing purposes Design basic promotional materials and posts Create reels and TikTok videos for brand promotion Maintain stock records, prepare reports, and support daily office operations Be willing to travel outside the valley when required

We are currently looking for a Sales Specialist based in Nepal to join a growing international project. Requirements: Bachelor’s degree (any subject) Good communication and writing skills Languages: Nepali and English (at least intermediate level) Own computer/laptop and stable internet Experience in sales, customer support, or similar work is a plus Responsibilities: Talk to clients (calls, messages) and answer their questions Help clients understand our services Find client needs and solve their problems Encourage clients to continue using our services Bring back inactive clients Record all work in the system (CRM) Work with the team to improve processes Follow company rules and keep information private Use tools like CRM, calls, and chat What we offer: Salary: NPR 60,000 during probation, then NPR 70,000 + bonuses Full-time job: Monday to Friday, 9:00–18:00 (with 1-hour break) Remote work (from your own computer) Training and support from the company Opportunity to grow in your career Friendly international team How to apply: If you are interested, please apply. We will invite you for an online interview.

Marketing Executive

Wonders Nepal Pvt. Ltd.

Job Description The Marketing Executive will be responsible for planning, executing, and monitoring marketing activities that enhance brand visibility, support business growth, and attract customers. The role requires strong communication skills, creativity, and the ability to handle digital and on-ground marketing tasks. Key Responsibilities: Develop and implement marketing plans to promote products and services. Manage social media pages, content posting, and audience engagement. Conduct market research to identify trends, competitors, and customer preferences. Assist in creating promotional materials, advertisements, and campaigns. Coordinate with sales teams to generate leads and support conversions. Organize and participate in events, promotions, and brand activations. Maintain marketing data, reports, and campaign performance metrics. Build and maintain relationships with clients, partners, and vendors.

Job Vacancy: Sales Executive / Customer Service Company: Chalise Training Location: Chabahil, Kathmandu (Nepal Office) Chalise Training is looking for a motivated and confident Sales Executive / Customer Service to join our growing team at our Saraswotinagar- Chabahil office. Full-time, salary- Nrs. 25,000 Job Responsibilities Handle incoming and outgoing phone calls with potential and existing customers Explain our training programs and assist customers with inquiries Provide excellent customer service and follow-up with leads Support sales activities and help convert interested clients Maintain basic records and customer information Requirements Customer service or sales experience (or a good understanding of sales/customer handling) Ability and confidence to make phone calls and communicate clearly with customers Knowledge of stocks and the share market is a plus Education & Experience: Bachelor’s degree (or near completion) in any stream Good computer skills (basic MS Office / Excel, Customer relation tools) Job Details Work Location: Saraswotinagar, Chabahil Office Working Days: Sunday to Friday Working Hours: 8:30 AM – 4:30 PM Salary: NPR 25,000 Job Type: Full-time, Office-based (No travel required) How to Apply: Please send your CV to chalisetraining@gmail.com

Marketing Executive (Tiles Showroom)

Innovative Infinity IT Solutions

Job Description Job Overview We are looking for a smart, energetic, and self-motivated Marketing Executive to join our tiles showroom team. The candidate will be responsible for B2B marketing activities, visiting markets and client locations, presenting tile samples, building strong customer relationships, and generating business opportunities. This role is ideal for freshers who are passionate about sales, marketing, and client interaction. Key Responsibilities Visit architects, interior designers, contractors, builders, dealers, and other potential clients to promote our tile products. Carry and present tile samples professionally to clients. Develop and maintain strong relationships with existing and new customers. Identify new business opportunities in the market. Explain product features, designs, pricing, and benefits to clients. Follow up with clients regularly to convert leads into sales. Collect market feedback and share competitor information with the management. Coordinate with the showroom team for order processing and customer support. Achieve assigned sales and marketing targets.