Job Description
Job Description Position : Customer Retention Executive – Tandi Job Level: Entry Number of Vacancy: 1 Qualification : SLC Passed/ +2 Completed Experience : Freshers are encouraged to apply Contract of Employment: Full-time Job Location: Tandi Skills and Knowledge: Strong communication and interpersonal skills Good problem-solving and conflict resolution abilities Basic computer knowledge (MS Office, CRM tools) Ability to work in a fast-paced environment Prior experience in customer service will be an added advantage Job Duties & Responsibilities: Ensure customer retention through proactive engagement and relationship management Follow up with customers for service renewal and device recovery Provide accurate information regarding products and services Address customer inquiries, concerns, and complaints efficiently Coordinate with internal teams to resolve customer issues in a timely manner Application Deadline: 2026-05-23